Custom Designed Workshops


Team Development Day

We design a day specific to your needs. 

Our custom designed Team Development Days are one of our most popular services.

PLATINUM Professional Development will schedule a conference call with the principal/s and/or practice manager to discuss in detail your needs, practice weaknesses and areas of concern.

We then design a customised workshop to develop these weaknesses, address the concerns and rejuvenate the team to aspire to improve.  It is recommended that this training day is held at a venue away from the practice where the team can relax and focus on the new information and direction, without interruption.  A customised workbook is created to support the training day and to provide you with a reference to our easy to apply systems and ideas instrumental to achieving your goals, while developing a fun and happy working environment.

The number one characteristic for a successful practice is team retention.  Provide your team with an opportunity to learn, rediscover motivation and focus on becoming a long term and loyal team member. 

  • If you desire an impetus for change, consult the exuberant Kathy Metaxas.  Our practice reaped the benefits of PLATINUM's program in a short period of time.  We have been encouraged in our underlying philosophies of quality patient care and have expanded our practice horizons, as well as our team

    Midland Dental Care - Western Australia

  • PLATINUM is the best thing that has happened to our practice.


  • PLATINUM turned our energy and enthusiasm into a professional and polished team. The high level of professionalism and many different systems that have been introduced have streamlined our workload and increased our production

    Duncraig Dental Care - Western Australia

  • Kathy presents with an enthusiasm that is contagious and inspires you with the practical guidance to improve customer service in the practice.


  • Kathy, I was so impressed with this whole two days.  I wish there was more.  I got so much from it and am so eager to implement so much.


  • I particularly enjoyed role play scenarios!  They can be intimidating but are absolutely the best way to learn.

    New South Wales

  • Fantastic course for all team members

    Western Australia

  • I am so excited and can't wait to get to work on Monday and 'get started'


  • The workshop was paced well.  Thank you Kathy and Team.  It was absolutely beneficial to me

    Dentist, Western Australia

  • Packed with 'gems' presented by Kathy with enthusiasm and tips we can take back to implement straight away


  • I loved the laid back interactive approach and the chance to network and share ideas.


  • Today I became a TC, tomorrow I will get the YES.

    J Crawford - Western Australia

  • Great opportunity to learn how to better our Practice.

    Dr R, South Australia

  • The front desk team that attended had a wonderful time and came home with a few gems too! Looking forward to my debrief from my front office team so we can implement or incorporate these new pearls.

    Donna, WA