The Hygiene Module


The Hygiene Module     The Heart and Soul of every Dental Practice.

Discover what it takes to create an OUTSTANDING HYGIENE DEPARTMENT within your Practice. Grow your practice, its profits and Patient retention.

Introduce solid, proven ways to activate your exiting Patient base and retain your new Patients. Motivation, education and oral health awareness is what returns your Patients every 2, 3, 4 or 6 months. 

No one delivers this better than the experts known as Dental Hygienists and Oral Health Therapists. 

Contact us today so we can we guide you through the process of introducing the PLATINUM Professional Development Hygiene Program that has assisted hundreds of practices to grow and retain their Patients. 

Implementation process delivered onsite by Kathy Metaxas.


The Hygiene Module consists of:

  1. A six month program
  2. Four sessions onsite over six months
  3. The training and introduction of the Hygiene Coordinator
  4. Six months of measuring and monitoring the growth and wellbeing of the program 
  5. Monthly reports measuring the growth and development discussed on a conference call 
  6. Unlimited support on email and telephone


What you will receive - "The Hygiene Tool Kit":

Recruitment support including advertisements

Job descriptions and responsibility statements

Performance appraisals

The PLATINUM Hygiene handbook

All systems sent electronically 

KPI monitors trained and implemented 

R.T.R – the reason to return system

Comprehensive Periodontal Program

A formal Dental Therapy Program 

Appointment book templates 

Introducing a Dental Hygienist / Oral Health Therapist to the existing patients

Management of New Patients into the Hygiene Department

Scripting and verbiage for all hygiene communications

TLC calls


The program's benefits are, but not limited to: 

Up to 80% Patient retention every hygiene appointment (recall)

Doubles the treatment planning opportunities 

Changes the face of contacting Patients every six months and getting a NO

Introduces services to your Patients they are not aware of

Patient education delivered in more than words

Higher case acceptance 

Minimising that 'recall' cancellation 

A more proactive team that wants to serve your patients 

Increased productivity by $250k a year as a minimum 

A formalised Periodontal Program 

Keeping accurate records that document all findings 

Introducing social media to your Hygiene Program. The basics of what feeds and supports the 'recall'.




  • If you desire an impetus for change, consult the exuberant Kathy Metaxas.  Our practice reaped the benefits of PLATINUM's program in a short period of time.  We have been encouraged in our underlying philosophies of quality patient care and have expanded our practice horizons, as well as our team

    Midland Dental Care - Western Australia

  • PLATINUM is the best thing that has happened to our practice.


  • PLATINUM turned our energy and enthusiasm into a professional and polished team. The high level of professionalism and many different systems that have been introduced have streamlined our workload and increased our production

    Duncraig Dental Care - Western Australia

  • Kathy presents with an enthusiasm that is contagious and inspires you with the practical guidance to improve customer service in the practice.


  • Kathy, I was so impressed with this whole two days.  I wish there was more.  I got so much from it and am so eager to implement so much.


  • I particularly enjoyed role play scenarios!  They can be intimidating but are absolutely the best way to learn.

    New South Wales

  • Fantastic course for all team members

    Western Australia

  • I am so excited and can't wait to get to work on Monday and 'get started'


  • The workshop was paced well.  Thank you Kathy and Team.  It was absolutely beneficial to me

    Dentist, Western Australia

  • Packed with 'gems' presented by Kathy with enthusiasm and tips we can take back to implement straight away


  • I loved the laid back interactive approach and the chance to network and share ideas.


  • Today I became a TC, tomorrow I will get the YES.

    J Crawford - Western Australia

  • Great opportunity to learn how to better our Practice.

    Dr R, South Australia

  • The front desk team that attended had a wonderful time and came home with a few gems too! Looking forward to my debrief from my front office team so we can implement or incorporate these new pearls.

    Donna, WA