Two Day Team Development Seminar


All good teams need a plan and a coach.  Over the two days with PLATINUM Professional Deveopment we create the coach and design the plan.

These dynamic two days are designed to motivate and unite your team to create and deliver your vision.

TEAMWORK is the most important ingredient for success.  

Without teamwork you feel as if you are on your own.  You suffer high stress levels and there is no fun left in what you do.  Use these two days to regroup, revisit your goals and rediscover each other and the importance of your team.

PLATINUM Professional Development's extensive experience has allowed us to develop this 'Two Day Team Development Seminar' which covers all areas of your Practice and involves all members of your team.


  • Setting your Goals and Direction
  • SWOT - Process and your Purpose
  • Practice and Personal Image
  • Practice Policies and Procedures
  • Personality Profiles - identifying why you are different
  • Setting Team Agreements
  • Communication - Service Orientated Language
  • Creating the 'Raving Fan' - become a high referral practice



  • The Hygiene Program - retaining 98% of Patients
  • Scheduling for Profit - not to fill gaps
  • Case Presentation - it's a system, not just skill
  • The Front Office Module of Systems and Procedures
  • Telephone Techniques - PLATINUM Standard
  • Attracting New Patients - create great referrals
  • Practice Budget - set your targets and understand how to achieve them
  • The Action Plan - the path to success

The BEST Two Day investment you will have experienced for a long while!

  • If you desire an impetus for change, consult the exuberant Kathy Metaxas.  Our practice reaped the benefits of PLATINUM's program in a short period of time.  We have been encouraged in our underlying philosophies of quality patient care and have expanded our practice horizons, as well as our team

    Midland Dental Care - Western Australia

  • PLATINUM is the best thing that has happened to our practice.


  • PLATINUM turned our energy and enthusiasm into a professional and polished team. The high level of professionalism and many different systems that have been introduced have streamlined our workload and increased our production

    Duncraig Dental Care - Western Australia

  • Kathy presents with an enthusiasm that is contagious and inspires you with the practical guidance to improve customer service in the practice.


  • Kathy, I was so impressed with this whole two days.  I wish there was more.  I got so much from it and am so eager to implement so much.


  • I particularly enjoyed role play scenarios!  They can be intimidating but are absolutely the best way to learn.

    New South Wales

  • Fantastic course for all team members

    Western Australia

  • I am so excited and can't wait to get to work on Monday and 'get started'


  • The workshop was paced well.  Thank you Kathy and Team.  It was absolutely beneficial to me

    Dentist, Western Australia

  • Packed with 'gems' presented by Kathy with enthusiasm and tips we can take back to implement straight away


  • I loved the laid back interactive approach and the chance to network and share ideas.


  • Today I became a TC, tomorrow I will get the YES.

    J Crawford - Western Australia

  • Great opportunity to learn how to better our Practice.

    Dr R, South Australia

  • The front desk team that attended had a wonderful time and came home with a few gems too! Looking forward to my debrief from my front office team so we can implement or incorporate these new pearls.

    Donna, WA